Updates to the Refund Policy and Privacy Policy (effective November 9)

Hello from the iroiro team.

As we prepare to launch subscriptions, we are updating our Refund Policy and Privacy Policy. The changes take effect on November 9, 2026.

Refund Policy

• We are adding Article 8 (Cancellation and Refunds for Subscriptions).
  • Subscriptions renew automatically each billing period (monthly or yearly), and you can cancel at any time. After cancelling, you keep access until the end of the period you already paid for.
  • If you have not used any paid content within 7 days of a payment, you can get a full refund of that payment.
  • The article also covers cancelling a yearly plan early, free trials converting to paid plans, retries after a failed payment, and subscriptions bought through the App Store or Google Play.
• The previous Article 8 (Refund Inquiries) becomes Article 9. Refund terms for existing products do not change.

Privacy Policy

• We are adding 5. Entrustment of Personal Information Processing, which lists the companies that process payments for us: Korea PortOne, NHN KCP, KG Inicis and Kakao Pay.
• The sections after it are renumbered.

See the Refund Policy and Privacy Policy for details. If you have questions, contact us at iro@iro.kr.

Thank you.