Service Delivery Information
Last Updated: April 28, 2026
Article 1 (Service Type)
This service provides digital content, specifically online Japanese language learning materials (JLPT preparation resources).
📚 Provided Content
- Online learning materials
- JLPT level-based textbooks
- Practice questions and explanations
- Learning tools and resources
Article 2 (Delivery Method)
① Digital content is provided immediately through the online platform.
② Access to content is available immediately after payment completion.
③ No physical delivery is involved; all content is provided in digital format.
Article 3 (Access Period)
The access period for purchased content is as follows:
| Product Type | Access Period |
|---|---|
| Individual Materials | 1 year from purchase date |
| Package Products | 1 year from purchase date |
| Free Content | During account maintenance period |
⚠️ Important Notice
Expired content can be accessed again through repurchase.
Article 4 (Service Availability)
① The service is available 24 hours a day, 365 days a year.
② Service may be temporarily suspended in the following cases:
- System inspection and maintenance (with advance notice)
- Natural disasters or national emergencies
- Service interruption by telecommunications providers
- Other force majeure circumstances
Article 5 (Technical Requirements)
Recommended environment for optimal service usage:
💻 PC Environment
- • Windows 10 or later
- • macOS 10.15 or later
- • Latest browsers (Chrome, Firefox, Safari, Edge)
📱 Mobile Environment
- • iOS 14.0 or later
- • Android 8.0 or later
- • Latest mobile browsers
※ Stable internet connection required (minimum 5Mbps recommended)
Article 6 (Content Updates)
① The company regularly updates content to improve service quality.
② Updated versions of purchased content are provided free of charge during the access period.
③ Important updates will be announced via email or site notifications.
Article 7 (Customer Support)
If you have difficulty using the service, please contact us through the following channels:
Email: iro@iro.kr
Business Hours: Weekdays 09:00 - 18:00 (Excluding weekends and holidays)
Response Time: Within 24-48 hours on business days
Article 8 (Disclaimer)
The company is exempt from responsibility for service provision in the following cases:
- Issues caused by user's device or internet environment
- Account information leakage due to user's negligence
- Natural disasters or force majeure circumstances
- Failures of third-party services (payment systems, etc.)